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Terms & Conditions

 

Effective Date: 10/02/2026

Welcome to ummahshop.com. This website is operated by The Ummah Shop Limited, a company registered in England & Wales.

By accessing or using this website and placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. About Us

The Ummah Shop Limited is a UK-registered company operating an online retail store.

  • Company Number: 05908802

  • Registered Address: 50 Whalley Range, Blackburn, Lancashire, England, BB1 6EA

  • Email: info@ummahshop.com

  • Telephone: 01254 311319

The Ummah Shop Limited is not a charity. Purchases made on this website are retail transactions, not charitable donations, unless explicitly stated otherwise.

2. Eligibility to Purchase

To place an order, you must:

  • Be at least 18 years old

  • Provide accurate, current, and complete information

  • Use a valid and authorised payment method

We reserve the right to refuse or cancel orders where these requirements are not met.

3. Products & Descriptions

We make every effort to ensure product descriptions, images, and prices are accurate. However:

  • Colours may vary depending on screen or device

  • Products are subject to availability

  • We reserve the right to modify, replace, or withdraw products at any time without prior notice

4. Pricing & Payment

  • All prices are shown in GBP (£)

  • Prices include VAT where applicable

  • Payment must be made in full at checkout before dispatch

  • Accepted payment methods are displayed during checkout

We reserve the right to change prices at any time, but changes will not affect orders already placed.

5. Delivery

  • Delivery options and costs are displayed at checkout

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by couriers, customs, weather, or other events outside our control

Risk of loss passes to you upon delivery.

6. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms & Conditions.

  • You have 14 days from receipt to request a return (where eligible)

  • Certain items may be non-returnable for hygiene or safety reasons

  • Refunds are issued in accordance with UK consumer law

Please refer to the Returns Policy page for full details.

7. Relationship with Ummah Welfare Trust

The Ummah Shop Limited operates independently from Ummah Welfare Trust.

  • Purchases are not charitable donations

  • Any support for charitable causes will be clearly stated on relevant product or campaign pages

  • References to Ummah Welfare Trust do not imply that purchases qualify for Gift Aid or donation receipts

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential losses

  • Losses arising from misuse of products

  • Delays or failures caused by circumstances beyond our reasonable control

Nothing in these Terms limits liability where prohibited by law.

9. Intellectual Property

All website content, including text, images, graphics, and logos, is the property of The Ummah Shop Limited or its licensors.

You may not copy, reproduce, distribute, or use any content without prior written permission.

10. Privacy & Data Protection

Personal data is processed in accordance with our Privacy Policy, Cookies Policy, and UK GDPR.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.

12. Governing Law

These Terms & Conditions are governed by the laws of England & Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 info@ummahshop.com
📞 01254 311319